Offer valid from 17/02/2015 until 31/12/2015

These are the terms and conditions for OnNetworks OnPhone 30 Day Money Back Guarantee (“the offer”). Please read them carefully as it is a condition of supply that you (“the participant”) adhere to them.

  1. Eligible Products, the following OnNetworks products & services are eligible for the offer;
    • OnPhone Installation Charges
    • Telephony Equipment & Analogue Adaption Equipment
    • Wireless Broadcast Equipment & Access Points
    • Network Switching Hubs
    • Patch Cables & Leads
  2. The offer is only valid for installation charges & equipment purchased as part of the Participants initial invoice, OnNetworks standard terms and conditions apply.
  3. This offer is not available in conjunction with any other offer. OnNetworks reserves the right to reduce the refund amount by any cash back claim already made on the product as determined by the tax invoice.
  4. To exercise the offer the participant must submit a request in writing to OnNetworks within 30 days of the date stated on the initial Tax Invoice.
  5. Only equipment listed on the invoice with a valid OnNetworks asset tag will be eligible to receive a refund. The returned product must be in a saleable condition, undamaged and must include all original packaging and accessories (including ink cartridges, other detachable parts, manuals, network adapter, CDs, cables, etc).
  6. OnNetworks will arrange for pick up of the eligible products along with a copy the Participants initial invoice. Pick up will only be made from the physical address listed on the participants OnNetworks account.
  7. Once validated OnNetworks will refund the participant in full for the for the total purchase price of the eligible products. The refund will be processed by bank transfer within 60 days after the receipt of the returned products to OnNetworks Offices. No cash refunds are available.
  8. If you have an existing OnNetworks services that are not included in this offer, you can choose to have the refund applied as a credit to your account. The credit can only be used to pay once off or monthly recurring invoices.
  9. The 30 Day Money Back Guarantee offer excludes the following products and services; all Internet Access Connections & Traffic, Number Portability & Registration, Monthly Equipment Rental, Website Hosting & Co-location, Consulting Services and any other service not listed in Section 1 of these terms and conditions.
  10. This Offer can only be claimed once per participant.
  11. OnNetworks reserves the right to modify or extend the closing date and criteria of the offer at its discretion.
  12. The Offer is only available to OnNetworks customers. Employees, Resellers and their agencies associated with the offer and their immediate families are ineligible to enter. OnNetworks reserves the right to verify the validity of each request and reserves the right to disqualify any participant or person tampering with the process.
  13. OnNetworks decision on all matters pertaining to this offer is final and binding and no correspondence will be entered into, except as otherwise stated in these terms and conditions.
  14. Liability for any tax on any refunds awarded to a Participant pursuant to this offer shall be the sole responsibility of the participant. It is recommended that participants contact their own accountant or taxation advisor in this regard.
  15. OnNetworks shall not be liable for any loss or damage whatsoever which is suffered (including, without limitation, indirect, consequential or economic loss), or for a personal injury suffered or sustained, as a result of participation in this offer, except for any liability which cannot be excluded by law.
  16. These terms and conditions shall be governed by and construed in accordance with the laws in force in New Zealand.